Responsibilities

Tasks

• Receiving communications from company dispatcher.
• Driving to the scene of a vehicle breakdown or accident.
• Interacting with the customer to find out the nature of the problem.
• Performing roadside vehicle diagnostics.
• Performing minor repairs.
• Jump-starting vehicles, changing tires, and reconnecting vehicle parts.
• Suggesting a course of action.
• Connecting the damaged vehicle to the truck with a chain, winch, or steering block.
• Towing the vehicle to an authorized service station or junkyard
• Reporting to base and completing paperwork.

Credentials

Certificates, licences, memberships, and courses 

• Class 5/5F/G Licence (cars, small trucks and other 2-axle vehicles)

Experience and specialization

Documentation knowledge

• Accident or incident reports
• Bill of lading
• Dangerous goods occurrence reports
• Driver logbook
• Inspection report (pre-trip, en-route, post-trip)
• Maintenance and repair reports
• Trip reports

Communication systems experience

• Operate GPS (Global Positioning System) and other navigation equipment

Additional information

Security and safety

• Driver's validity licence check
• Driving record check (abstract)
• Drug test

Transportation/travel information

• Drive manual transmission vehicle
• Travel expenses paid by employer
• Valid driver's licence
• Willing to travel for extended periods
• Willing to travel overnight

Work conditions and physical capabilities

• Attention to detail
• Handling heavy loads
• Large workload
• Overtime required
• Physically demanding
• Repetitive tasks
• Sitting

Personal suitability

• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player