Job Details ( Inactive job )
Customer service supervisor - retail
- Posted by : Deakin Industries
July 02, 2024 - Expire after -42 days
- Job category : Customer Service
Job Description
Job description:
Overview
Languages
Education
- Secondary (high) school graduation certificate
Experience
Work site environment
- Non-smoking
- Air conditioned
Work setting
- Wholesale establishment/store
- On-site customer service
- Manufacture
Responsibilities
Tasks
- Supervise staff (apprentices, stages hands, design team, etc.)
- Assign sales workers to duties
- Hire and train or arrange for training of staff
- Authorize return of merchandise
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Organize and maintain inventory
- Supervise and co-ordinate activities of workers
- Manage cash
- Professionalism in customer service
- Supervise staff or team
- Troubleshoot and resolve technical problems
- Receive payments from customers
Supervision
- 1 to 2 people
- Staff in various areas of responsibility
Experience and specialization
Area of work experience
- Marketing and sales
- Communications and public relations
Area of specialization
Additional information
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Handling heavy loads
- Manual dexterity
- Attention to detail
- Combination of sitting, standing, walking
- Walking
- Sitting
- Bending, crouching, kneeling
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Dependability
- Excellent written communication
- Initiative
- Judgement
- Ability to multitask
- Leadership
- Collaborative
Benefits
- Free parking available
- Team building opportunities
- Parking available
How to apply
By email
deakin.ind@gmail.com
How-to-apply instructions
Here is what you must include in your application:
- References attesting experience
- Highest level of education and name of institution where it was completed
- Cover letter