Responsibilities

Tasks

• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Additional information

Work conditions and physical capabilities

• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods