User support technician
- Posted by : Fast Track Appliances Ltd.
April 11, 2024 - April 11, 2025
- Job category : IT & Web Design
Job Description
Job Description:
Fast Track Appliances Ltd. is hiring - User support technician.
full-time permanent positions.
Following is the job description,
Company Name: Fast Track Appliances Ltd.
Location: Surrey, BC V3T 4E3 Canada
Job title: User support technician
Number of Positions: 1
Start date of employment: As soon as possible
Wages: $30.77/hour, 40 hours/week
Job Duties:
- Respond to users experiencing difficulties with computers.
- Consult user guides, technical manuals and other documents to research and implement solutions.
- Provide advice and training to users in response to identified difficulties.
- Collect, organize, and maintain a problem and solutions log for use by other technical support analysts.
- Participate in the redesign of applications and other software.
- Supervise other technical support workers in this group.
- Provide business systems, network, and Internet support to users in response to identified difficulties.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Perform Web-server backup and recovery operations.
- Provide customer service.
Requirements:
- Secondary (high) school graduation certificate
- 1 to less than 7 months of experience
- Language: English
Suitable/shortlisted candidates will be contacted via e-mail or phone call for interview.
How to apply:
If eligible, please apply by email: fasttrackappliancesltd@gmail.com
Please no phone calls or walk-ins.
