Information technology (IT) support technician

• Posted by : Comsense Inc.

 April 05, 2024 - February 05, 2025

• Job category : IT & Web Design

• Salary : $28.90 hourly

         

Job Description

Duties: 

• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Manage incidents

Additional Duties:

•  Provision new end-user accounts for the ComsenseOnline hosted environment.
• Assist the Cloud team with weekly price book updates in the ComsenseOnline hosted environment.
• Assist the Cloud team with quarterly pre-release and public-release application updates in the ComsenseOnline hosted environment.
• Assist the IT team with internal IT projects.
• Assist the Cloud team with IT projects in the ComsenseOnline hosted environment in Microsoft Azure.

Location: 

67 Mowat Ave. suite 300, Toronto, ON M6K 3E3

Terms of Employment:

Permenent Fulltime, 35.00 to 40.00 hours per Week

Employment Condition:

Day, Evening, Morning, On Call, Overtime, Weekend

Languages:

English

Education:

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Network and system administration/administrator

Experiance: 

1 year to less than 2 years 

Experience and specialization:

Computer and technology knowledge

• Shell script
• Device drivers
• Networking security
• Servers
• Desktop applications
• MS Active Directory

Transportation/travel information

Own transportation

 Personal Suitability:

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Team player
• Ability to multitask
• Time management

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

How to apply:

By Email:Jobs.comsense@comsenseinc.com

How-to-apply instructions

Here is what you must include in your application:

• Cover letter