Responsibilities

Tasks

• Arrange and co-ordinate seminars, conferences, etc.
• Train other workers
• Determine and establish office procedures and routines
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Provide customer service
• Maintain and manage digital database
• Perform basic bookkeeping tasks